AI employees

Voices & languages

Each AI employee picks a voice model — the engine that listens and speaks — and a voice. Set both on the Voice tab of the AI employee's page.

Voice models

Gemini Live

Google's real-time voice model. The recommended choice — fully streaming, with the lowest delay (around 300–600 ms).

Ultravox

Real-time streaming voice model.

Hume EVI

Expressive voice that responds to the caller's emotion.

Sarvam AI

Built for Indian languages — Hindi and regional languages, with Indian voices.

Cascaded (BYO)

Build your own pipeline from three parts — a transcriber, a language model and a voice — using your own provider keys.

When you switch model, Daffy Voice also switches to one of that model's own voices — a voice from one model does not exist in another.

Indian languages

Through Sarvam voices, an AI employee can speak:

  • Hindi · English (India) · Tamil · Telugu · Kannada · Malayalam · Bengali · Gujarati · Marathi · Punjabi · Odia

Two ways to use them

  • Sarvam AI model — pick a Sarvam voice (Priya, Neha, Rahul, Aditya and others). It speaks the language your workspace is set to, which is Hindi by default.
  • Cascaded (BYO) with Sarvam (Hindi) as the voice provider — here you choose the Language per AI employee from the list above.

Tip

Write the greeting and script in the language you want spoken, and tell the AI employee to reply in the caller's language.

Cascaded (bring your own keys)

A cascaded pipeline has three stages you choose separately:

  • Transcriber (STT) — Deepgram, with a choice of models and an auto-detect or multilingual setting.
  • Model (LLM) — Google Gemini, Groq, DeepSeek, or any OpenAI-compatible service with your own base URL.
  • Voice (TTS) — ElevenLabs, OpenAI, Deepgram Aura or Sarvam; you can also paste a custom voice ID.

Keys go in Settings

Add each provider's API key once under the workspace's API keys settings. See Provider keys.

Advanced settings

Under Advanced · LLM settings: Temperature (lower is more predictable — about 0.3 for support, 0.7 for sales), Max response tokens (keeps replies short), Interruption sensitivity (0 lets the caller finish, 1 stops the moment they speak) and Top P. Not every model uses every setting.