AI employees

Testing

There are two ways to test: a real test call with the AI employee, and a quick text-only rehearsal of a workflow with simulated callers.

Test call

Press Test at the top of the AI employee's page. You can also choose Run a test call when you go live.

Talk in your browser

Choose Talk here in your browser
Allow microphone access when your browser asks.
Start Web Call
Talk as a caller would. The transcript appears live as you speak.

Get a call on your phone

Choose Get a call on your phone, enter your number and press Start Phone Call. This is a real call through your phone number, so you hear exactly what callers hear. Save the AI employee first.

Note

A test call uses the same script, voice and settings as a real call, so save your changes before you test.

Test before launch (workflows)

Before you start a workflow, open its Test tab to rehearse the conversation against six simulated callers: Cooperative, Busy — call later, Has an objection, Annoyed, Confused and Hindi speaker.

Each run is a short text conversation using your script and the first contact in your list.
Every run is marked pass or fail, with a suggested fix. Fix with Daffy applies it for you.
The workflow needs an AI employee in its call step.

Text only

Test before launch uses a little AI credit and no audio. It checks what the AI employee says, not how it sounds or how fast it replies — do a test call for that.

See Workflows.